Warning to Future Renters: Structural Issues, Infestations, and Poor Management
May 11, 2026 - Reseña de Apartments.com
My family and I moved out of Lake Dianne today 5/11/26, because of a 13-month structural failure and animal infestation that management failed to permanently resolve. We endured over a year of animals in the attic/ceiling. Management’s proposed 'solution' was daily, unscheduled maintenance entries rather than fixing the actual structural entry points in the roof. My experience with the Property Manager, September, was consistently unprofessional. I observed a clear pattern of differential ...
treatment, she was cooperative with my wife but frequently argumentative, dismissive, and confrontational with me. When we sought a habitable relocation, we were offered units that were smaller and listed for less than our current rental rate. They deemed this “comparable” but obviously our unit (B005) was valuable since its now listed for over $3k. They denied our request for relocation assistance as they deemed breaking our lease sufficient. The property is beautiful but beware, it does attract a lot of unhoused individuals that rummage through the trash, mailboxes are constantly being broken into, and you will have to pick up your mail at the post office. Also, keep in mind the water is constantly being shut off due to “emergency leaks”.
Also, if you plan to move into unit B005, the neighbors at B002 will constantly double park their vehicle and block you from pulling in and coming out and will get aggressive when you asked them to move their vehicle. They threatened another tenant with a beer bottle, the property manager was made aware of this altercation and only sent out a warning email to the entire community instead of handling the issue with the problematic neighbor.
Overall, if you are looking for a management team that values residents, I strongly suggest looking elsewhere.
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Max of 2. 2 pets per unit only; Deposit and Rent charged Per Pet.