Lax Security, Not a Good Value
April 9, 2024 - Reseña de Apartments.com
Despite being expensive relative to other apartment complexes, management of common facilities is poor. The key fob and gate was out for several months as other reviewers mentioned. As a result, the pool/gym/bbq area could not be used in the evenings for several months and the car gate was left open at night. As of this writing, the left gate is functioning but the right gate remains open at night. I chose this apartment in part because it was gated at night. I will not be renewing my lease. ...
Security is lax. As a result there have been several car break-in/break-in attempts in recent months.
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Property Manager Responded
April 25, 2024
Hello Gmat, we are sorry to see you feel this way. We recently renovated our gym area with new equipment, flooring, mirrors, wall art and more. Our key fob system also had some upgrades done and we were unaware anyone was experiencing any issues. Please reach out to us here in the office if you are still experiencing any issues. We are working to repair our gate after it was struck by a vehicle. We are working with our vendors to get the necessary parts installed here sometime next week. We would appreciate the opportunity to meet with you and discuss specifics about your experience and possible solutions that may help improve your stay here at our community. Please stop by at your earliest convenience to share your experience. Thank you.
Property Manager Responded