Tenant of 2 years. Moving in, was very happy. (Original) managers were very helpful and easy to talk to. I am a single mom with 1 child. Chose the 2 bed/2 bath. Rent was a little expensive but its gated, has 2 pools, jacuzzi, and gym so worth it to pay living alone as a mom.
So to explain the bad rating... firstly, the air conditioning unit is extremely loud. You can hear it from outside. Made TV watching difficult because you have to drastically turn up/down while cooling or heating apartment.
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Secondly, I battled roaches for several months due to neighbors, I believe. I am a very cleanly person who works a lot and the roaches were RIDICULOUS. Open a drawer and 5 go running everywhere, bad. Also had 2 field mice that they had to poison.
Next, the pipes and electrical had constant problems. My sink would continuously run water even when turned off. This problem I had to request maintenance several times the past year. Some days outlets would work in one room, some days they wouldn't.
Mail is joke. No telling how much mail I lost, and constantly had others personal mail in my box everyday.
Lastly, the took away assigned parking. AWFUL!!!! I work late hours. I have ONE car. It seemed every apartment had roommates or large families with 2/3 cars they could no longer off assigned parking. When I would get home I would have to park completely across the complex as no other parking available! No they didn't lower rent, it was increased.
So to wrap it up, despite the well-maintained grounds, this place is no where near the value they charge. Plus the new management seems judgmental and this being my first apartment as a single mom, didn't make any details of my move-out known and charged me for things I didnt know, telling me it was my responsibility to know every detail from my original rental agreement. Overall, wouldn't recommend to anyone.
