Don’t Do It
January 1, 2025 - Reseña de Apartments.com
Where do I begin? Well centrally located and beautiful (natural) grounds are a plus…. Everything else will make you run. Don’t let the new management fool you! In the two years I’ve lived here with my two children ,I have experienced the following:
Slugs in my kitchen from excessive outdoor flooding, mold, a dryer vent with a birds nest in it that still doesn’t work properly, a leak over my patio door into the apartment (this went on for two years until they finally replaced it) a cabinet that ...
fell after already “being fixed”, a burst pipe in the kitchen, mice, packages being stolen, a pool that’s barely open , remodels at 6am,a loose drain pipe that finally fell and the almost 40% rent increase in one year. The best part about this “family oriented community” the office staff. Sarcasm. Selvia and Megan the complex manager and territory manager have been as helpful as they can be and are pleasant. David and Ryan in the leasing office are hands down some of the most condescending, arrogant, indifferent folks I have ever had the displeasure of dealing with. Kindness and customer service must not be part of their training. I’m sure I sound crazy and I’m rambling for sure. Honestly, just a mom who wants and deserves a clean and safe home for her family.
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Property Manager Responded
January 7, 2025
Danielle, we appreciate you sharing your experience with us. Your feedback is very important, and we’re genuinely sorry to hear about the concerns you’ve encountered during your time here. Our team is committed to addressing these issues, and we’ve been in regular communication with you to schedule walkthroughs and resolve them.
We understand the importance of providing a safe and comfortable home for you and your family, and we remain ready to assist in resolving the matters you've raised. Please don’t hesitate to contact the office directly so we can work together to find a resolution.
Thank you for bringing these matters to our attention. We are here to help and look forward to continuing the conversation.
Max of 2. All animals must be pre-approved with a Veterinarian statement of good health.