0 star - Avoid this place. Save yourself the money and the stress.
August 18, 2026 - Reseña de Apartments.com
I don't write negative reviews lightly, but I want future renters to know exactly what to expect here, because it's not what's advertised.
The trouble started before I even signed. It took me two weeks of calling, leaving voicemails, and following up in person just to get a yes-or-no answer on a single unit. Messages got passed along and never returned. I have friends who already live in this community, and their recommendation is genuinely the only reason I stuck it out that long waiting on the ...
leasing team.
I signed anyway and moved in on 8/15. Nothing about the unit matched what I toured or what's shown in the listing photos. The "granite" counters are a painted finish. Walls that were pictured white are gray. The ceiling fan is an old, worn-out fixture instead of the updated one shown online. The washer and dryer aren't where I was told they'd be. None of that is dealbreaking on its own, but taken together, it tells you the unit I was handed the keys to was never actually prepared or checked before I walked in — the fridge still had something left behind from the previous tenant, there was paint splatter on the counter and floor that won't come off, and there was leftover paint in the bathroom from where they'd painted over the tile and tub rather than redoing it properly.
The part that actually worries me is the sliding glass door to my patio. It does not lock. I live on the ground floor, backing directly onto a public walking trail, and there is nothing standing between that trail and my living room at night. That's a security issue that should have been caught before anyone was allowed to move in.
Then there's move-in day itself: the leasing agent didn't show for our scheduled noon appointment. I'd paid for movers on a fixed two-hour window, and I lost that window waiting on an office that couldn't get its own scheduling right. I didn't get my keys until hours later.
I put all of this in writing with photos and video. The response since then has been sympathetic in tone but light on results — the issues I raised at move-in are still unresolved. For a property that markets itself on updated finishes and a polished look, what actually gets handed to you at move-in can be a completely different story. I'd think twice before signing here.
Leer Más
Property Manager Responded
August 19, 2026
Our team is deeply concerned to hear that your experience has fallen short of our standards, and we're eager to learn more. We'd sincerely appreciate the opportunity to review the concerns you've expressed here regarding your home and any outstanding repair requests that need to be addressed, and we're more than happy to offer insight and answer any questions you may have. It's incredibly important to us that our community is an enjoyable place for our valued residents to call home, and we want to ensure they're met with top-notch service and feel heard at all times. When you have a moment, please connect with us at (512) 327-4902 or stop by our leasing office so that we can discuss these matters in full detail. Our team hopes to speak with you soon.
Max of 2.