Utter disappointment
June 8, 2021 - Reseña de Apartments.com
Unfortunately I am here to share my frustrating and almost incomprehensible experience.
In short they failed to meet the agreed upon move in date 3 times. Then the apartment was not cleaned, prepared, or even completely moved out of on the day they gave me the keys. When I pointed out dozens of issues only a few were corrected and with zero quality or attention to details. It goes on and on. Also some neighbors are quite unpleasant and make up lies to report to the management.
Property Manager Responded
June 15, 2021
Hello User, we’re sorry that you are not enjoying your stay in our community. We understand that our residents’ expectations can occasionally go unmet, and we apologize that these maintenance concerns have caused you to reflect poorly upon your stay with us. We would like to take this opportunity to address your concerns to resolve them. It is our goal to address any issue we can to improve the quality of life for our residents while calling Las Ventanas home when possible. Please feel free to contact the team directly at ventanasmanager@sunridgeapts.net at your convenience. Thank you.
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