Don't be fooled!
June 2, 2026 - Reseña de Apartments.com
The ladies in the leasing office were so wonderful that I thought I was moving into a nice community with a great dog park. I've never been so wrong.
Just one week after moving in, I discovered and reported German cockroaches, including egg casings. Management waited a month and a half to take action, and when they finally did, they only performed a partial treatment. My entire apartment—including my couch—is now infested. I also have video of them in common areas, which has also been ...
ignored.
During that six-week delay, I was repeatedly promised it would be treated "in a few days." I even received a notification stating a maintenance request had been completed and the unit was treated, only to find out a week later that they hadn’t done anything because they lost my key and couldn't get inside.
I have been here for only two months and am already looking into legal options to break my lease. Management is completely failing to handle a serious health hazard. To top it off, the gate at the dog park is constantly broken, so I don't even have that as a consolation.
This entire experience has been hell, don't put yourself through it.
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Property Manager Responded
June 6, 2026
Anonymous User, we are truly sorry to hear about the distressing experience you've encountered with pest issues and the delays in resolution. It is completely understandable that you are frustrated, especially after being assured of prompt action that did not materialize, and then discovering the problem has worsened and spread. We also regret that the dog park gate has been a recurring inconvenience, preventing you from enjoying that amenity. We want to address these serious concerns immediately. Please reach out to us directly at lighthousemgr@morganproperties.com so we can discuss this further and work towards a resolution.
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