STAY AWAY
February 24, 2025 - Reseña de Apartments.com
New owners and manager took over January 1st. The manager Bianca is the rudest, most unfriendly person I have ever dealt with. She talks down to the residences, act as though we are beneath her. She is very unresponsive to any and all matters, whether it is a billing issue, maintenance issue, leasing issue. She will not answer emails, telephone calls or even written letters that are left in the office. She is obviously extremely untrained or just don't care. previous management was very ...
professional; however, Bianca fails miserably at being professional on any level. I have attempted to reach out to the property owners, they too will not respond to any inquiry.
If you are looking for an apartment, this is not the place to come. Stay far, far away unless you want to deal with this type of unprofessionalism. Spend your time and money where you are appreciated and treated respectfully.
I would give zero stars, however 1 is as low as you can score!
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Property Manager Responded
March 31, 2025
We're truly sorry to hear about your experience. We aim to provide a comfortable living experience for all of our residents at Lindsey Manor, and we apologize if this has not been your experience. We understand your frustrations and take your concerns seriously. Please contact us directly at 743-258-2277 or cmlindseymanor@liverangewater.com so we can discuss your concerns further. Thank you, Lindsey Manor.
Property Manager Responded
December 2, 2025
Hello,
Thank you for taking the time to share your feedback. I’m very sorry to hear about the experience you described.
I do want to note that I became the Property Manager in June, and my goal since starting has been to improve communication, follow-up, and overall resident experience. If you are still experiencing any issues or have concerns you would like addressed, I would truly appreciate the opportunity to speak with you directly.
Please feel free to reach out to me at cmlindseymanor@liverangewater.com
so we can discuss anything you may still need assistance with.
Your comfort and satisfaction are important to us, and I’m here to help.
— Michelle Cherry, Property Manager
Max of 2. The non-refundable pet fee is $250. Pet rent is $25 per pet with a 2 pet limit. Contact the leasing office for restrictions.