Brand new, gorgeous apartments. The staff and facilities were not prepared for tenants but things have improved.
I can hear my neighbor across the hallway playing music from inside of my bathroom. When on the phone the person I am talking to can hear road noise from Washington Blvd, which is mostly kids cruising the drag on weekends.
I paid a $500 pet fee, $500 pet deposit and pet rent but had to put my kitty down within two weeks of living here and was told I MIGHT get the $500 deposit back
...upon vacating. However, I stopped paying pet rent.
The ice maker was not working and was replaced but only made a few cubes in ten days, so I submit another ticket. Nothing was resolved but during replacement the bin was cracked.
The reason I am writing this review; I requested dishwasher maintenance, it smells awful. I was texted they would look at it. Then, on a work call when they called so I texted that the door was open. I was texted that if it (the smell) was caused by food buildup then I would be charged a $75 service fee. I asked why and apparently, if the tenant is considered responsible for maintenance issues, they will be charged a $75 service fee. I am not sure this is legal, it is not in the lease I signed but I will be just fine.
NOT REQUIRED.