Nice location, managed like a nightmare
May 11, 2024 - Reseña de Apartments.com
The location on the marsh is lovely (bugs aside) but I can’t figure out the property managers business model that seems to be focused on turning units over every year. Once you sign the lease, the service is horrible and when your lease is due for renewal, your rent it jumping, even if new renters are being offered lower rates for comparable units. Recent rent increases have been really out of hand so long time residents are leaving. What has been really noticeable here is that it used to be a ...
lot of singles and couples and it was pretty quiet with lots of parking and a nice sense of community. These units are now going to 4+ people and it is far less quiet, parking is often challenging, and the people aren’t looking to get to know their neighbors because they aren’t staying.
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Property Manager Responded
May 15, 2024
Hi there, we regret to hear that you are displeased with your experience with us. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
Property Manager Responded