Don’t live here if you value your temperature
June 30, 2025 - Reseña de Apartments.com
I’ve been living here for over a year now. I’ve loved it so far. Everyone is nice, I love my apartment, the amenities are great and well maintained. BUT:
This year, my A/C has broken for the THIRD time and my apartment got up to 85 degrees inside yesterday and today. I was told they would fix it first thing this morning and was hoping they would before I left my DOG AT HOME to go to work, but I got nothing. Calling just got me “I’ll let the team know and we will give you an update.” This is ...
absurd. They do not care. The lease states “air conditioning problems are not an emergency.” If it’s 90-100 degrees outside, YES IT IS!
There is also a great number of homeless people that sleep on the street outside. This place is not so great after the new management. I’m really disappointed and not happy after this.
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Property Manager Responded
July 11, 2025
We’re so sorry to hear about your experience and truly appreciate you bringing this to our attention. We understand how frustrating and uncomfortable this situation must be—especially with the heat and your dog at home.
While A/C issues may not be classified as emergencies in the lease, extreme temperatures absolutely deserve urgent attention, and we regret that this wasn’t handled with the care and speed you deserve. We’d really like the chance to make things right. Please reach out to us at (615) 719-7330, so we can help resolve this as quickly as possible. Your comfort and trust mean a lot to us.
Sincerely, The Margaux Midtown Management Team
Pet fee is $350 for 1 pet. Pet fee is $550 for 2 pets.