Awful practice - asking to link bank account
June 14, 2023 - Reseña de Apartments.com
My daughter recently filled an application to rent an apartment at Marquee Block 37. She was asked for a guarantor. I completed the guarantor application, including income info etc. However, then their system asked me to link my bank account electronically for "income verification." I proposed that since such electronic linking is a security concern, can I provide copies of paystubs to confirm income. This was not accepted by the management office and they proceeded to cancel the application. ...
On top of that they refused to refund the application fee. BE VERY CAREFUL WITH SUCH BUSINESS PRACTICE WHERE A BUSINESS ASKS YOU TO LINK YOUR BANK ACCOUNT TO THEIR SYSTEM. In this day and age of cyber security breaches, this is an awful business practice. I encourage Marquee Block 37 management to wake up and reconsider this business practice. In the meantime, we will not touch their apartment consideration with a ten foot pole.
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Property Manager Responded
June 27, 2023
Thank you for providing your feedback and letting us know about your concern, Parmeet. We understand that each individual has their own comfort levels when it comes to sharing financial information. If you have any specific questions about our process or the trusted platform that we used, Finicity, we encourage you to reach out to our team at (312) 372-3737 and we'd be happy to help you out. Thank you
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