AWFUL - AVOID
May 4, 2020 - Reseña de Apartments.com
Management company needs serious improvement - mishandling of several safety related concerns and their response was garbage. Had garden window kicked in during week of polar vortex and was a fight to get bars on the windows; they would not reimburse for astronomical heat bill due to us cranking the heat as a result of having a broken window...No reimbursement for when we had to live somewhere else because we couldn't keep the apt warm enough. Other issue -man on our back porch that cut a hole ...
through the window screen of bedroom window - no action taken by CLK Managment. They have us the runaround and lied to our neighbors about "having this under control." Took months to get even a light installed (we ended up buying one ourselves). Honestly avoid at all costs - beware. Disappointed with the experience and hope they start caring for their tenants' safety and wellbeing. Apt itself is decent quality, maintenance is relatively responsive.
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Property Manager Responded
May 7, 2020
Emily, it's disappointing to see this low rating of our community. We regret any miscommunication or misunderstanding that led to your disappointment in this situation.
We encourage our community members to contact us directly with any feedback.
We understand you have not been happy with the service you have received from our team and would appreciate the opportunity to continue to work with you to address your concerns.
We’d appreciate another chance to improve upon our communication with you by speaking to you directly.
If you’re willing to try again, we invite you to call the office or email us so we may have an opportunity to talk through your concerns.
Assigned surface lot parking is available for a monthly fee. Spaces are limited. Please call for pricing and more details.Please call us regarding our Parking Policy.