It started out well. Jerry and David were very nice and helpful throughout the whole move in process. The location is awesome. I was happy. I signed a year lease. I finally had a place to live. The happiness didn’t last long.
The first night in there, the smell was horrid. I thought the place just needed to be aired out because it had been vacant for awhile. I did my best to ignore the smell and continued to move my stuff in. The smell never went away. It only got worse.
After a week, I was
...becoming ill. Headaches. Itchy, burning eyes. Skin itched. It was hard to breathe. I could no longer get comfortable. The smell was off the charts!!! Worst smell I’ve ever encountered.
I reported the issue in writing to Jerry on 05/17/2018. I told him I suspect mold somewhere in the unit. I was then told, “to buy air fresheners and I’d be fine. The building is old.” It is old, and I had already tried that.
Not staisfied…
I did some investigating on my own and found massive amounts of mold, dirt, and other fungus growing inside the AC vents.
David finally came up to the apartment on 05/20/2018. I showed him the vent in the living room. Next day, 05/21/2018 they bleached the vents and said problem solved.
Still not satisfied…
Cleaning the vents won’t solve the issue. Sorry. It’s deeper than that. The carpet needs to be cleaned. The walls and counters need to be scrubbed, etc…etc… The AC unit itself obviously has issues. I’d also like to mention there is zero weather stripping around the door in the living room where the smell and vent were the worst. There is a steady flow of hot, humid air just flowing into the apartment 24/7.
This is also important. Jerry and David aren’t the ones to blame for this. The building really is old. I can’t thank them enough for letting me move there in the first place. They gave me a chance nobody else would. I was thrilled and happy. This is not intended to bash Jerry or David in anyway shape or form. They are both awesome people. They were, are just doing their job. That being said, they aren’t mold experts.
I have numerous pictures and video of all this available on request.
This is being published to warn others of the mold hazard you may encounter if you decide to rent here at Memorial Towers Apartments.
Storage available on select levels Medium and Large Storage Rooms available.