Poor Drainage in Common Entrance Area
May 22, 2026 - Reseña de Apartments.com
On April 2, 2025, after a heavy rainstorm that evening, rainflood flooded the area in the main common entrance to all the way to halfway of my vehicle. Causing complete immobilization. Vehicle was declared a total loss from flood damage. Common area has poor drainage and caused significant safety concerns for myself and other residents. The vehicle was unable to function properly and I had to climb out of the window while it was still working before being trapped possibly underwater from poor ...
drainage.
I notified Property Manager on date of incident and she still towed the vehicle after manually parking the vehicle from her request to move it. No actions were taken to prevent this issue from happening again.
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Property Manager Responded
May 26, 2026
We are truly sorry for this terrifying experience and we are so glad you are safe. Losing your vehicle to flooding in our common area and feeling unsupported afterward is something we take extremely seriously. This should never have happened and you deserve a thorough response and resolution. Please give us a call at 463-210-2623 so we can personally address this situation and make sure the drainage concerns are properly investigated and resolved. We sincerely apologize.
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