Do NOT move here
June 17, 2024 - Reseña de Apartments.com
PLEASE READ
If you are looking to move please do not move into Middletown Trace. Last week there was a gas leak and it took maintenance HOURS to respond. Very dangerous. Then, over the weekend there was a leak in a pipe in the wall that has came out into our carpets. Our carpets have been pulled up and our kitchen will be getting torn apart. Not only have we been told we should stay here in the home with a 3 year old, 9 month old and a baby on the way, but the property manager down played our ...
feelings, repeatedly called me hun, screamed on the phone and said it is my job as a mother/tenant to keep my children away from the dangers of the construction. We have had to relocate during this, but are still required to pay the full months rent and receive absolutely no compensation. Please do NOT allow yourself to be in this position. We should all feel like our needs and our families needs are a top priority when spending top dollar in rent.
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Property Manager Responded
June 21, 2024
Melissa, we are very sorry to read of the concerns you have had in your apartment. We spoke with the onsite team and they assure us the issue has been resolved to your satisfaction. Additionally, we understand that you were provided with a reimbursement for alternative accommodations - also to your satisfaction. We are pleased the issue has been resolved and trust that you are happy in your apartment home. If you have any other concerns, please do not hesitate to contact the onsite office. Thank you, JCMLiving Resident Services Team
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