do not live here
June 17, 2025 - Reseña de Apartments.com
This place is nothing like they advertise. There are roaches in the apartments, there is dog poop all over the community as they don’t require people to pick it up. There are cigarette butts all over as people smoke and just throw them on the ground. The kitchen appliances look like they were bought at a yard sale. It says ceiling fan but there are none. The place was dirty when I moved in , toilets not cleaned, roaches on counters and floors. The have a tv internet package with Spectrum that ...
they say is optional, what they don’t tell you is that it’s only optional is you sign up with ATT. Hallways are dirty and people leave garbage out. My convenience fee to pay my rent online was $36.00-yes that is $36.00 no typo. Counting the days until I leave??
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Property Manager Responded
June 19, 2025
Hi there, and thank you for your review. I’m sorry things didn’t feel right when you moved in. That’s not the kind of first impression we want anyone to have.
We’ve already sent our cleaning team back to your home to do a little extra work, and pest control stopped by as well. They didn’t see any issues, but we still added your apartment to their list for a follow-up visit, just to be sure. I’ll also be walking through the building myself to make sure the grounds look how they should.
About the internet, our team goes over that at move-in and helps set up the details, but we understand it can still be confusing. We’re happy to help with anything that still feels unclear.
Thanks again for letting us know what you experienced. We’re doing our best to help make it better, and we’re here if you need anything at all.
Property Manager Responded
June 19, 2025
Hi there, and thank you for your review. We’re sorry things didn’t feel right when you moved in. That’s not the kind of first impression we want anyone to have.
We’ve already had our cleaning team return to do a little extra work in your home, and pest control came by as well. They didn’t see any activity, but we added your apartment to their list for a follow-up visit, just to be safe. We’re also walking through the building to make sure the grounds look the way they should.
Regarding the internet, our team goes over everything at move-in and provides the setup details. We understand it can still be a little confusing, and we’re happy to help if anything feels unclear.
Thanks again for sharing your experience. We’re working to make it better, and we’re here if you need anything.
Max of 10.