Superior Staff, Corporate Slackness
July 8, 2026 - Reseña de Apartments.com
My husband and I are still as impressed by Oasis at Riverlights as when we first moved in. Carly and Jonathan in the office go above and beyond to help in any way they can. The same goes for Kyle and the maintenance team. The grounds, clubhouse and pool are well maintained and clean.
There are a couple of problems, however. One is that the dog park has not been maintained. There is more dirt and weeds than mulch, and one piece of pet equipment has been broken since May.
Also, this is a very ...
large apartment complex and there are only three permanent staff members in the office. It's obvious how hard they work, fulfilling duties that should be spread out over several people.
We're thrilled with the well-appointed fitness center and clean, spacious clubhouse. The landscaping is lovely. But the dog park amenity needs some work. We plan to be here indefinitely, and have been impressed with the cooperativeness and professionalism shown by the apartment staff.
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Property Manager Responded
July 23, 2026
Hello there! Thank you so much for your wonderful review and for being such a valued resident at Oasis at Riverlights! We are absolutely thrilled to hear that you and your husband continue to be as impressed with our community as when you first moved in.
It's fantastic to know that Carly and Jonathan in the office, along with Kyle and the maintenance team, are consistently going above and beyond to assist you. We pride ourselves on having a dedicated team, and your recognition truly means the world to them! We're also delighted that you find the grounds, clubhouse, and pool to be well-maintained and clean, and that you're enjoying the well-appointed fitness center.
We appreciate you bringing the condition of the dog park and the staffing levels in the office to our attention. We understand your concerns about the dog park amenity needing some work and the demands placed on our office team. We are always striving to enhance our community, and your feedback is invaluable as we look for ...
ways to improve.
We are so happy to hear you plan to be here indefinitely and are impressed with the cooperativeness and professionalism of our staff. Your comfort and well-being are our top priorities, and we look forward to continuing to provide you with a wonderful living experience at Oasis at Riverlights!
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