The worst decision I've made in a long time
April 25, 2025 - Reseña de Apartments.com
The information and prices they give you initially are very different from when you move in, hidden charges, delayed maintenance, old, obsolete and noisy appliance, residents who do not comply with regulations and no one from the property does anything to enforce them, a total disappointment, price vs. quality, zero peace of mind
Property Manager Responded
April 30, 2025
Dear Anonymous,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointment and the concerns you've experienced since moving in.
We strive to provide transparency in our pricing and a high standard of service, and it’s clear from your experience that we’ve fallen short. Your concerns regarding hidden charges, delayed maintenance, and the condition of appliances are all valid points we take seriously. Additionally, we understand how frustrating it is when community rules are not enforced, and we regret any inconvenience this has caused you.
We would appreciate the opportunity to speak with you directly to better understand your experience and work toward a resolution. Please reach out to our office at your earliest convenience or let us know how we may contact you.
Your comfort and satisfaction are important to us, and we are committed to making necessary improvements.
Sincerely,
Yadira Estrella
Property Manager
Osprey Links at Hunters ...
Creek
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