Outlook16 is Disgusting.
November 28, 2023 - Reseña de Apartments.com
We lived here for nearly 10 years, and watching it go down the drain has been sad. It used to be a pretty property and even though management changed a few times, they were always pretty cool and quick to handle things. Once it changed from Parkwood to Outlook 16, it's been nothing but a literal garbage dump. The office managers (they keep changing) lie to your face and tell you things are being taken care of, when in reality nothing ever is. You can email them endlessly about loud neighbors, dog ...
crap literally everywhere, broken appliances, etc., and nothing happens for MONTHS (if at all). Everyone has been begging them to get another dumpster, but they just keep saying it's our fault that we're not using the dumpster code to throw our trash away. Wrong! It is stuffed full, overflowing, and EVERYWHERE.
This place is disgusting. Don't even bother looking at the units, take your family and money anywhere else.
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Property Manager Responded
November 30, 2023
Hi, Thank you for your honest feedback. Please know that customer happiness is our top priority and we are upset this has not been your experience. In order to learn more about what happened we would appreciate if you reached out to us at your earliest convenience. Respectfully, Brittany
Please see Leasing Office for more details.