Expensive but Bad Service
February 11, 2023 - Reseña de Apartments.com
Do not move here. It is extremely expensive, they will jack up the prices every year, but the return is bad service and lies from management. Okay location is not worth the hassle. And forget peaceful, there was a shooting here last year, which resulted in the name change from Carrington to Oxbow.
I have a broken dishwasher that management didn't bother to replace until I approached maintenance myself, and then they replaced it with another broken dishwasher. They refuse to replace it, always ...
saying they're waiting for this or for that, but it's just a game for them.
I have had a broken, unusable drawer for over a year.
I have an AC unit that leaks constantly, and I have to take out the condensation with a bucket or it will leak into the downstairs neighbors, and who knows whether management would do anything about any black mold that would result from that.
Management promised that they wouldn't raise the rent this year, and they sent me a lease with the same lease amount, but then they rescinded it when it was too late for me to move and raised my rent anyway.
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Property Manager Responded
February 14, 2023
Thank you for taking the time to provide us with your feedback regarding your experiences at Oxbow Hill Country. We understand your concerns and take them seriously. We are working to ensure that all of our residents receive the best possible service.
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