I relocated from NY decided to make ParkTowne my new home almost 3 years ago. The staff is very professional, the grounds are always well maintained and it is one of the most conveniently located properties in the area at and at a good price.
This is a nice, quiet area, it is close to several schools, beaches, military base, Dr's offices, gym, restaurants, the airport, pet stores/vet, banks and somewhere in the middle between downtown Norfolk and the VB Oceanfront.
The staff - I have moved around
...a few times and I never encountered an office manager like Ms Laurie at this property, she is a true professional, very friendly and seem to have a genuinely good heart, Mr. Jevaunte is a fairly new addition to the office team and he blends in well, he is very outgoing and has a very infectious positive attitude. The office overall appears to be well managed; no voice message left unanswered/all calls returned, you are always greeted upon entering, even when they are assisting other residents. They have a larger maintenance team than any other property I have ever stayed at and they too see to genuinely love their job, I came to this conclusion - particularly by their appearance and how they present themselves, most of them will greet you in passing, pull over so you can drive by and the maintenance request are taken care off in a timely manner.
There is assigned parking, the property just added a new clubhouse with a nice lounge area, with computers, flat screens, a pool with grill area and fitness center.
My co-workers were swapping horror stories this morning about their apartment complex, its management etc, knowing that I do not have to deal with the issues that they have been subjected to, has prompted me to write this review, in hopes that I am able to help someone avoid a few unnecessary headaches. What you (the prospective tenant) sees - is the location, the size, the price of the apartment and the amenities what you have yet to know is how you will be treated while you are there. If your experience is anything like mine, you will be just fine.. Nowhere is ever perfect, but this place overall is pretty good. If you are looking in this area, I definitely recommend this property!
I hope this helps..
Signed – Current tenant
Property Manager Responded