Verified Renter
July 20, 2026 - Reseña de Apartments.com
I am being asked to share a review of my experience at Park Vue, and it has been an absolute nightmare. The maintenance team deserves a 0 out of 5. My washing machine is completely broken, and the dryer vent is severely clogged, creating a dangerous fire hazard. On top of that, I had a leak in my restroom that took them two full weeks just to come check, and now my bathroom sink is leaking as well.I have made several maintenance requests in person, via email, and through the resident portal. ...
Instead of fixing the issues, the office keeps closing out the tickets and marking the work as "complete" when absolutely nothing has been fixed. I am heavily pregnant and live on the third floor. Because of their dishonesty and complete failure to maintain this apartment, I am forced to carry heavy loads of laundry up and down three flights of stairs just to go somewhere else to wash my clothes. This is a severe health and safety hazard. Management does not care about their residents. Do not move here.
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Property Manager Responded
July 22, 2026
We are very sorry to hear about your experience and sincerely apologize for the frustration and inconvenience you've experienced. The issues you've described—including the broken washing machine, clogged dryer vent, plumbing leaks, and your concerns about maintenance requests being closed before the work was completed—are not the standard of service we strive to provide.
We understand how difficult and stressful this situation has been, especially during your pregnancy, and we appreciate you bringing these concerns to our attention.
Since receiving your feedback, our maintenance team has responded and is actively addressing the items you reported. We are committed to ensuring these repairs are completed properly and as quickly as possible.
We appreciate your patience and the opportunity to make things right. If you have any additional concerns or if there is anything further we can do to assist, please don't hesitate to contact the management office directly.
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