I wish I could give negative stars to this awful place. I can't think of one positive thing about it with the new management. I lived there about 1 1/2 years. It was completely fine before the new company took over. After they took over in around Aug. 2020, it went downhill. There were two shootings about a month after, when there had been no serious crime there before that. Also, one of the women in the office was the most incompetent person that I have ever met. She called me at least twice a
...month saying that my rent was late, it never was. I always had to go up there to prove it to her. One time it was because she put it on the wrong apartment number and paid someone else's rent with MY money. One time I spent 15 minutes trying to explain that she had called the wrong person and that I did not live in the unit she called about and that I (a 26 year old woman) was not the male with the male-sounding name that she meant to call. They also did not inform me when they took over that they did not provide renter's insurance like the previous owners had. They just kept cashing a separate check for months that had a service written on it that they weren't providing. When I confronted them they told me they were keeping it as "building fees" what does that even mean? When my lease was up they were supposed to make me move into a "renovated" apartment (which never happened) and they were going to charge me $70 more for it a month, even though the new renters were paying less than what I was already paying. I never received a single complaint from them, giving them no reason to charge me more. They never fixed ANYTHING. It's an older complex and so it is expected that things will break, that is fine, you get what you pay for. BUT they should fix it. We didn't have a dishwasher for 3 months. They tried to fix it one time and said they had to order a new one, they never did. Also, they blew out our upstairs bathroom light trying to fix it, they never came back to fix the light (it was out for over a month). They ruined multiple things when they came to "fix" other things. (Also, when I was turning in my keys I heard them telling some applicants that the townhomes -which I lived in- would cost around $50 extra if they wanted water included in the rent, it only cost $35-40 MAX for water each month. Please don't get ripped off by these people, don't pay the water included rent price.)
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