Slumlord Apartment Management
July 22, 2025 - Reseña de Apartments.com
My roommate and I first moved in and on the initial walk-through, the apartment hadn't been cleaned. There was dried urine around both toilets and mildew above the shower (due to there not being a vent in the hallway bathroom). The primary bedroom (corner unit on the third floor) did not have a window screen for almost 2 months because maintenance would never come to replace it. When they finally did, they broke the screen and then we had to wait another month before they fixed it "enough to ...
work". I'm glad I don't have children, otherwise they could have fallen right into the parking lot. The AC unit in the living room leaked and they never fixed it, so we just had to live with either the heat, or leaking AC.
Then everything started going even more downhill once we tried to break our lease. In April, we had gone to the office to talk about different options and to see how much it would cost to move out early. Signed paperwork that day, saying we would be moving out by the end of May. Then maybe a week or two later, the ENTIRE OFFICE got fired and they "lost our paperwork". We sign the paperwork a second time, with SARAH the OFFICE MANAGER. She mentions that she will take care of it for us immediately, and that she's "so sorry for the inconvenience".
Middle of May, my roommate and I are ready to move out and turn in our keys. The day they take our keys, Jennifer had us sign a THIRD copy of the Notice to Vacate because they didn't have record of the SECOND ONE we signed. We, stupidly, didn't think to take a copy in case it happened again.
Now we're in the middle of July. I just got a notice that we owe almost $3,000 because they happened to lose the THIRD NOTICE TO VACATE! They said that we "abandonded" the apartment, never turned in our keys, and are trying to charge us for 2 months of rent, for a place we had given plenty of notice saying we would be leaving early.
My roommate and I went to the office today to get it figured out. The two options we got? Either pay them the $3k, or let it go to collections and figure it out from there. When I asked to speak to Sarah, the "manager" that took care of us the second time, I was told "we have investors coming in the next few weeks, and it's more important for her to figure that out instead." When I asked when I could expect a phone call, no answer. I asked to schedule an appointment, and I was told I wasn't allowed.
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Max of 2. Maximum 2 pets per apartment home. Combined weight may not exceed 160 lbs.