I've lived here for 2 years, moved in while pregnant and after having my son. At first, this place seemed ok. Quiet, no maintenance issues, friendly staff... Until 4 months into my lease when the a/c broke. Their answer? A portable a/c that has a tunnel you put in your window without anything blocking the rest of the window space so it actually cools down. Super outdated appliances from the 70s that are on their last leg even though the website said renovated apartments without the note saying
..."Certain units only". Sight unseen basically because they never show you the unit prior to moving in.
2 years of work orders are finally being fixed in the 2 weeks before I move out except for the resurfacing of the shower/tub and lifting linoleum that most likely has mold and mildew growing under because the caulking is gray because of fumes. Nevermind that I have my son and they tell me that I need to leave for 3 days because of fumes knowing I can only afford rent and not a hotel room for 3 days.
Landscapers and renovations begin at or before 7 a.m. The companies they hire don't know how to do it right considering there have been multiple times where there is trash from the renovation team (owned by the current property management company) and they wash their paint buckets out with the faucets in the community. The landscapers leave the branches, leaves, and grass around or fill up the dumpsters with it. Not to mention, they blow sand and pebbles and sticks up in the air throughout so my SUV's hood was damaged. Brought it to the attention of management and nothing was done.The people they hire to "upgrade" the a/c vents in the units hire guys who pee all over the place. They don't care if there are kids here or not.
The office personnel hold your packages for more than 2 days for unknown reasons and don't bother looking at all the packages until you show them that Amazon, UPS, or anything else shows it had been delivered. Carmen and Luisa are the worst if you have concerns or questions. They don't care about the tenants or anything it seems until you repeatedly bring up issues, which ends up with you getting attitude and rudeness.
At the end of it all, I expected and had hoped that after being bought by 3 different management companies during these 2 years that they finally have gotten something right with their staff but unfortunately, I was wrong.
Don't bother wasting time in calling or renting here. It's not how they portray it on their descriptions.
Max of 2.