During the tour before moving in, I pointed out obvious damage inside & asked if it would be fixed; they said yes. I move in, & not only have the areas not been fixed, it was still FILTHY. Grime on blinds, dirty bathroom, paint splatter on floor, & the hard floors were disgusting; still haven't been able to get all the grime off - so much so that it has turned our once-white rug almost black.
A month after moving in, I was bringing my cats to the apartment, so I contacted the office to get that
...in motion & was told to bring a certified check for pet deposit. I did. However, later, when I, for the umteenth time, brought up the STILL UNREPAIRED damage to property manager, she said that maintenance folks told her that any damage in my apartment was a result of my cats (but I had documented said damage upon move-in) & tried to charge me another pet deposit, saying I hadn't informed them of pets! I had to bring up bank statements to prove that I had followed rules & paid pet deposit.
6 month later, damage still isn't fixed. They dribbled brown paint on some of the damaged kitchen trim, so now it looks like a toddler got ahold of it with a marker. The light over the range still doesn't work, & they've shown no intent to fix it. Took them 5 days to check out an inoperable washing machine.
Valet trash service sometimes doesn't even take the trash; more than once they've spilled our trash in the hallway in front of our door & didn't clean it up (it's mandatory that you pay for this service). I contacted management; nothing was done. Didn't even offer to send someone to clean up the mess, nor a credit for the next month's fee. So, next time, I just sat the trash bag outside instead of in the can, hoping that would help. Nope, management tried to fine me for that.
The gate in the parking garage has been operable for about 5 days of the 6 months I've lived here. Cars are broken into frequently. I got a new car, and within 2 months, other tenants have put 2 giant dings in my doors. Note: living here will increase your car insurance.
Neighbors are often loud & without regard. You'll hear loud cars revving their engines at all hours of the day and night; so loud it drowns out conversation inside. Hallways are always dirty. Trash chutes always overflowing. Parking garage always littered with trash.
Plan on rent being $200-300 more than the advertised price. They add fees & your water bill will be inexplicably high.
Total ripoff. There are better values for your money.
Max of 2. We welcome 2 pets per apartment home. There is a $400 fee (non-refundable) for the first pet and $200 fee (non-refundable) for the second pet. Pet rent is $25 per month, per animal, along with an annual $25 pet screening fee per pet. There is a we...