I am not a person who writes a ton of reviews. However, I felt the need to put this out there because the person in charge of this complex is an absolute joke. First, when we moved in, the basement flooded and ruined a ton of the items we had in our 'man cave'. When I approached him about lowering the rent as a customer service idea, because we were paying 50 dollars more a month for a finished basement that we couldn't furnish again. Just for the length of our original lease. I wasn't trying to
...get money for our things, that's for renter's insurance, I get that. I was met with a pretty harsh 'not gonna happen'. No worries, you gotta make your money. I get that. However, with the carpet being ruined, we were told that they wouldn't charge us for that (should be implied, right?).
When it came time to move out, we were charged 600 dollars for the carpets and blinds (blinds were certainly our fault, I had NO issue with that). When I gave them a forwarding address we got a 'collections type note' (not collections, but it sure looked like one). The letter also went to my brother (roommate while I was there) and that was NOT our forwarding address and also they had a number on file. Do not know why they couldn't call us or send it directly to me, delaying the process. I have no issue paying for things that I am responsible for. The only excuse I got was 'we have pictures'. Duh. The fact that the apartment flooded due to your negligence you have pictures of.
It's a terrible place to live, the receptionist is very nice and it is quiet. But terrible neighborhood, and when customer service is preached and not delivered, I have an issue. I sincerely would petition you do not move here when just a little further down the street there are far better places and amenities.
Best of luck in your search.
Max of 1.