Worst apartment experience ever
July 1, 2026 - Reseña de Apartments.com
If I could give zero stars I would, I have had so many different problems with this apartment complex. To start I have had constant problems with hot water at my apartment and when I notify the management team they just claimed the “hot water heater was down”. Then after the first time every few weeks I just wouldn’t get hot water at all for hours at a time. I told them every time and by the time I’m moving out they still haven’t fixed it. I also had a dead rabbit in my yard and notified them ...
about it and it took a week and half and two emails for them to come get it. Oh I bet you are wondering about parking. You have to pay 40$ a month extra for a parking garage and if you don’t you have to fight for parking or walk over a block to get to some of the apartments. They also don’t seem to care about maintenance of the roads within the complex because you can see potholes every five feet. I haven’t seen anyone work on those in the year I’ve been here. The apartment also feels like it is not insulated at all. The bedroom always is around 77 in the summer and in the winter it is in the 50s. Please do yourself a favor and do not live here.
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Property Manager Responded
July 22, 2026
Hi Hunter, we're sorry to hear that your experience at Prentice Park did not meet your expectations. We understand how frustrating it can be to experience recurring hot water interruptions, delays with maintenance requests, parking challenges, and concerns about the condition of the community.
We appreciate you taking the time to share your feedback. Resident comments help us identify opportunities to improve both our communication and our service. While some issues, such as utility or equipment outages, may require more extensive repairs, we recognize the importance of keeping residents informed and responding as promptly as possible.
If there are any outstanding concerns you would like to discuss further, we welcome the opportunity to speak with you directly. Please contact us at (888) 973-3331.
Max of 2. We are pet friendly, cats and most dogs are welcome in our community! *Breed restrictions and monthly pet rent apply.