to be and not to seem
June 30, 2025 - Reseña de Apartments.com
At first glance, this residential complex makes a good impression: beautiful photos, promises of comfort, amenities for every taste. But as soon as the contract is signed, a completely different story begins. The fitness room is a formality. There is barely enough space for a couple of people, and some of the equipment has not worked for a long time. The grill area is nominal: it is often out of order. The most surprising thing is the approach to children. The playground is located right next to ...
the trash cans, under the scorching sun, without shade or basic comfort. The smell from the hot trash is unbearable. There is no place for children to play at all. The office with a fireplace in the picture is not a place for your work or social meetings. Employees work there and are not even allowed to talk on the phone. Printer cartridges are not changed on time, the computer now only works as a browser, and it is impossible to print documents. Every step and conversation can be heard in the apartments — there is no sound insulation. In winter, the floors are icy, and there are drafts through the front door. Something is constantly breaking and falling apart. And the dishwasher is rusting and leaving stains. The main and most surprising thing is the attitude of the staff towards the residents. A lack of any ethics, rudeness, disrespect, not even a small smile or apology, attempts to cut costs with arrogance are called caring for neighbors. You can live here — but for this money, you will definitely find a place where you will be treated with respect.
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Property Manager Responded
July 18, 2025
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met your expectations. Our team works hard to maintain the property and provide an environment that serves all residents, and we regret that you feel we fell short. We value all resident input and will continue using it to guide improvements where possible. If you would like to discuss your concerns further, we welcome the opportunity to speak with you directly.
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