My boyfriend had been here for Lindsay Lane and now Red Bank Reserve. These are things I’ve noticed just by staying the night and what he thinks.
Management is horrible. Front office never answers the phone and she always has an attitude. Pretty sure they screen calls when you have a complaint and will respond to your voicemail with an email the next day.
I’m pretty sure they only keep up with the apartments in the the front for show of course.
AC units suck and are old. They rather come “fix
...it” a million times than replace it while still going up on rent.
Maintenance requests are not responded to for days.
Appliances are old and walls are thin.
There is always a note on every door that’s about nothing. Just wasting paper. And send 80 emails a week. Can I just live?
Hallways are not token care of so tenants tend to leave their trash in the hallway as if we have trash pick up days and we don’t. Meaning hallway carpet is filthy and it stinks.
Parking lot is always dirty until they schedule a showing we’ve noticed.
Front door key lock was finicky for months until after one of their showings.
Washer and dryer: there is only one of each in a building of maybe 10 tenants with the card machine only in the main building.
The swimming pool is open on managements time only. She closes the pool 15 minutes early if she wants despite people in it still and will leave it closed for a whole weekend despite the beautiful weather.
The apartment buildings I am pretty sure are becoming infested with roaches. Not sure since they’ve changed management that they spray. We even see them in the hallways on vacant doors and have seen them crawl under our door now. Have found many in the kitchen. All pictures are of the infestation.
During the fall when the rain and stormy weather strikes the power always goes out, sometimes for days and no you are not refunded for food gone bad in the fridge.
The neighborhood is safe but my boyfriends car was broken into a couple of months ago.
Also since management has changed the outside lights don’t come on anymore at night.
They keep up with the front apartments I’m sure but if you live anywhere else in the complex it’s a mess.
There are plenty of apartments in the area that’ll be worth the money. This is not it!
Property Manager Responded