frustrating experience
June 18, 2026 - Reseña de Apartments.com
I have had a very frustrating experience living in this apartment community. Since moving in, I have had ongoing concerns with maintenance issues that have impacted my comfort and overall experience. I have reported problems and have spent a lot of my own money trying to address issues myself, including purchasing supplies to help with pests, moisture, and preventing outside elements from coming into the apartment.
Being on the ground level has also been challenging due to issues around the ...
building and the condition of the surrounding landscaping. I expected a clean, comfortable, and well-maintained living environment, but the response time and solutions provided have not met my expectations.
The community has potential, but improvements are needed when it comes to maintenance, communication, and addressing resident concerns in a timely and effective way.
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Property Manager Responded
July 1, 2026
Hi there,
We're sorry to hear that your experience has been frustrating, and we appreciate your openness with us about the challenges you've encountered since moving in. This falls short of the experience we expect our community to deliver, and we understand how important timely, effective follow-through is to your comfort at home. We'd really appreciate the opportunity to speak with you directly about what you've been dealing with. Please reach out to us at TheCarolinas@HighmarkRes.com so we can look into this more closely.
| Restrictions: None.