Rent gouging
January 5, 2021 - Reseña de Apartments.com
Customer service, communication and transparency go a long way. They will definitely try to rip you off, and you won’t know until the bill comes through. Said utilities would be inclusive as well for a corporate lease, but ended up charging for electric. Signed the notification to vacate that stated a certain price for last month’s rent, and then saw I was being charged an extra $400 when the rent statement was posted.
Property Manager Responded
January 14, 2021
Hello,
We are regretful to know that you did not have a more positive experience. To better understand your move-out statement, please contact us directly. We would also like to reiterate that the utilities were included, and electric is a different charge from a different company. Please let us know your name, or call the office at your convenience to discuss your experience and charges.
We look forward to speaking with you soon,
- Retreat at Speedway
Property Manager Responded
January 14, 2021
Hello,
We are regretful to know that you did not have a more positive experience. To better understand your move-out statement, please contact us directly. We would also like to reiterate that the utilities were included, and electric is a different charge from a different company. Please let us know your name, or call the office at your convenience to discuss your experience and charges.
We look forward to speaking with you soon,
- Retreat at Speedway
Max of 2. Up to 2 pets per home are welcome.