If you care about things like hot water, working fire alarms, air filters, pest control, or a good night's sleep, you should avoid this property like the plague. After living there for a year, I can confidently state that it is not only the most poorly maintained facility I've ever lived in, but also has the least helpful and most disrespectful staff I've ever encountered. Expect service requests to take up to 6 months to be completed, even if you follow up with the office. Speaking of the
...office, there isn't one. Not one with staff in it at least. Everything is done remotely, and the staff is absolutely awful at responding to communications. The residents are loud, and there is a snack cart that drives around every day honking its horn, meaning peaceful sleep is out of the question. I paid for and was promised access to amenities like a pool and a fitness center, neither of which were available for the entire year that I stayed there. Our apartment had an intense roach problem that we had to solve ourselves because they wouldn't respond to us about having an exterminator come in. The apartment that we moved into was clearly not checked by the staff prior to our move in: our fire alarms were disconnected, we had no filter in our main air vent, and there was a massive hole in the ceiling leaking water into one of the bedrooms, not to mention the dryer vent not being properly secured, and a rusty, disgusting hole in our bathroom sink that housed bugs.
All in all, it's an uncomfortable space with frequent water shortages, pest problems, poor safety measures, and a remote staff that is unresponsive and rude to its residents. DO NOT MOVE HERE. Your money is best spent literally anywhere else.
Max of 2.