Hazardous and Unsafe
May 7, 2022 - Reseña de Apartments.com
We have had nothing but trouble since moving in. Roaches must be in every unit, every time we try to get it under control they come back because they are spreading between the walls. No amount of pest control can control this when the apartments are thin and the trash outside gives them somewhere to also breed. Things break constantly and it takes forever for maintenance to come fix it. Sometimes they never fix it at all or make a half repair and it ends up worse. Staff says updated are being ...
made but all I’m seeing is work being incompleted and inconveniencing everyone. The staff is constantly turning over too, how bad is it when people don’t even want to stay working here? Corporate office never returned calls when you call with concerns, the office never answers the phones, and the manager is never to be found. This is all unacceptable. I don’t see how this place is still open, the city of Dallas’s code compliance needs to come out and fine this business and force the staff to fix everything. Even then it’s still not worth it anymore. Gunshots are constantly being heard, violent crimes close by, a security guard doing little. Oh, and contractors set a building on fire last night, this pretty much sets the tone to what moving here will get you.
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Property Manager Responded
May 23, 2022
Hello,
Thank you for your feedback regarding Riverstation Apartments. We would like to further discuss the concerns you have brought to our attention. In the meantime, we can have your apartment placed on the pest control schedule. Please enter a service request to address current maintenance items that will not be addressed during renovation of your apartment. I would like to invite you to stop by the office anytime between 9am - 6pm Monday - Friday and Saturdays 9am -12pm. I can also be reached at (833) 272-4873 and anissa.struggs@dominiuminc.com.
Thank you,
Anissa Struggs
Riverstation Community Manager
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