We have lived here for 2 years and can’t wait to be done. Let’s start at the beginning, we were so looking forward to moving in and then wet quickly disappointed. When we moved in the first thing we found was about 15-20 loose screws that were sticking up through the carpet as well as a nice thin layer of drywall dust. Clearly they hadn’t cleaned up after maintenance when the apartment was vacant. At the time our daughter was barely walking and found several screws with her knees and feet. Then
...days after taking keys they started calling on a daily basis to tell us that they had miscalculated our move in fees and were in DIRE need of $8. Called every single day for a week straight until I made it into the office. I can only assume without the $8 the entire company would have folded with how often they called. Then the maintenance issues started. First it was the dishwasher that went down, sent in the request, guy was out the next day to tell us it was broke and they would be bringing us a new one. That took over a month to get during which time we received no updates on when that would be coming in. Then the furnace started acting funny the next fall. They came and looked at it, said they’d be back, and about a month later people showed up to replace the entire hvac system with with no notice. Then in the winter we had a leaky window in our daughters room, sent a maintenance request a week before we had subzero temps for several days. They didn’t come to even look at it until more than a month later. I took the liberty of buying some window sealant and doing the job myself. Fast forward to now and they are painting patios and giving residents, you guessed it, zero notice! On top of all of this the only thing I would recommend if you still plan on moving in, and get a ground level apartment, is to invest in a dehumidifier for the inevitable leaks you will have. Every time it rains we have to run ours for at least a day to avoid a soggy carpet in the corner of a bedroom. Whenever we send a maintenance request we are told they fixed it by adjusting the downspouts and gutters… run, my best advice for renters is to run, from this place and any Maxus property.
Max of 2.