Royal Pines is a great place to live. It is within walking distance to both Burlingame and San Mateo downtown (I walk to the train daily). Our living room has floor to ceiling windows which brings in a lot of great light. In addition to that, our managers of the past year. Adem and Samira, have done an amazing job updating the complex, and making it feel like home. They are always approachable and are unbelievably kind.
Over the past year, IPS, Adem and Samira have updated the complex's
...carpets, updated one of the washing machines, cleaned up the trash chutes, had our doors painted, and hung art around the complex. All of these improvements have really made it feel like a home.
There are always downsides. The walls are a bit thin, so we do hear our neighbors. With that in mind, our neighbors are mostly families, and are respectful of quiet hours. Some of the apartments have older amenities (carpets, cabinets, etc.). Apartments are typically updated on move out so this shouldn't always be a problem. For things that need to be replaced or are broken, Adem have been very responsive. Before Adem and Samira, we had a set of managers for ~9 months that did not take care of the place and did not fix issues, which is why I rated this 4 stars. With the new managers, it is a 5-star place.
