Unprofessional and Inconsistent Leasing Process
August 15, 2026 - Reseña de Apartments.com
Despite reading numerous negative reviews describing poor management and inconsistent communication, I chose to give Running Creek Apartments the benefit of the doubt. Unfortunately, my own experience confirmed many of those concerns.
I submitted my employment verification, proof of income, and all requested documentation. My employer’s Vice President also offered through her official corporate email to provide any additional employment verification the property required.
Despite this, I was ...
later asked to provide personal tax returns, even though my employment had already been verified. The original written communication did not identify personal tax returns as a mandatory requirement for verifying my primary employment income. Instead, the request referred to tax documentation only in connection with income outside of primary employment.
My employer had already verified my employment and was willing to provide additional documentation and prepay six months of rent. I also had excellent credit, an impeccable rental history, and a strong financial profile. Despite all of these factors, additional documentation requirements were imposed that I could not reconcile with the information I had already provided.
What was particularly concerning was the inconsistency between the documentation initially requested and the explanation provided later regarding why my income allegedly could not be verified.
I expected a professional, transparent, and consistent leasing process. Instead, I experienced a process that felt unnecessarily complicated and inconsistent from beginning to end.
I cannot recommend Running Creek Apartments to prospective renters who value transparency, consistency, and professionalism.
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