Management really need to go, again
June 17, 2026 - Reseña de Apartments.com
I have been a tenant here for 17 months, and for the most part everything is fine until there is ANYTHING the management has to do. First they gave me a unit that wasn't ready to be moved into. Carpet had meth burn holes and additional burn droplets all over the kitchen counters and floor. The overall flooring structure has had patchwork, you can feel random sheets of wood assumingly over bad planks then covered with the carpet. I was told at move in that "the carpet was brand new so they wont ...
replace it" even with all the chemical burns all over the front of the apartment. I said it was ok and bought a rug to cover most of the carpet. Then fast forward 2 months and my roof was leaking. Mind you I am on the second floor, so I did what I can to try and save my downstairs neighbor from flooding too, and called the emergency line. To which did not work, nor was anyone returning calls from any of the available contact lines. It took 3 days for the grounds people to get to my issue in the que, and was basically told it was above their abilities. The management told them to close out the issue as resolved so they didn't have the parent company asking why there were long standing issues unresolved. Then with no one coming out to fix it I put up 2 additional requests for the same thing, one involving electrical that the water damage and they replaced the damaged light fixture. They said again the leak is out of their ability. Manager Ana told me that i was SOL and if I wanted to move to a unit that wasn't leaking, then I would have to pay the lease break fee, a new deposit, and moving fees upward of 2k for something THEY should have fixed from the jump. Fast forward to this week, still in the same apartment. still dealing with the same leak with electrical fixtures. They are seemingly purposely ignoring water, electrical, and fire damage risks because of overall incompetence which all violates county, state, and federal tenant laws. One to which I will be following up with legally.
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Property Manager Responded
June 22, 2026
Hi, there. We sincerely apologize for the inconveniences you're experiencing. Our Community Manager has recently connected with you regarding your concerns and informed you that our team and vendors are diligently working to inspect and complete repairs in your home. We sincerely appreciate your patience and understanding while we work as quickly as possible to make things right for you. We invite you to continue your communication with our Community Manager moving forward, and we'll be sure to provide you with updated information as it becomes available.
| Restrictions: None.