Poor Customer Service but Nice Apartment
September 10, 2023 - Reseña de Apartments.com
I lived here for nearly 4 years, and really would not recommend someone to live here.
Poor customer service in the office, the amenities (i.e. the pool) would randomly be closed...for MONTHS at that. This past spring, the pool was closed from end of March - Mid May. We of course did not get a credit on our rent or anything.
The gate at the front of the building was broken for months as well, but when asked about it, was told "the gate isn't there for security purposes".
Random odd happenings ...
would occur...security and police were always seemingly milling about...not a good sign.
They nickel and dime you for EVERYTHING. I mean everything.
I gave it three stars because like I said the apartment itself was nice, but between the poor customer service the office, the randomly closed amenities and the nickle and diming, I'm sure there are better options.
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