Safety concerns and unresolved maintenance
January 5, 2026 - Reseña de Apartments.com
Living in this apartment complex has been extremely frustrating and stressful.
The most alarming issue was when our car was broken into inside the gated parking garage, a space that is supposed to be secure and limited to residents only. This made me feel unsafe in what should be our own protected community.
We have also been dealing with a serious flies problem in our bathroom since May 2025. Even now, in January 2026, the issue continues. The lack of urgency and commitment has been very ...
disappointing, especially considering how unsanitary this situation is.
Another major issue was water leaking through the balcony door, flooding part of our living room and soaking the carpet. What makes this worse is that we had already warned maintenance about a gap in the door months earlier and were told it was not a problem. The damage could have been prevented if our concerns had been taken seriously.
On top of everything, we are now worried about our tap water quality. There are times when small black particles come out of the faucet, which is very concerning from a health perspective. We mentioned this when a plumber was here, but we never received a clear answer or any follow-up.
We have been living here since March 2025 and waited a long time before leaving a review, hoping these issues would be resolved. However, at this point, it feels necessary to share our experience. We pay a very premium price for this home, yet we are not receiving the level of quality, service, or care that should come with it.
Overall, the ongoing maintenance issues and disregard for resident safety and health have made this a very unpleasant place to live. I would strongly caution others before choosing to move here.
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Max of 2. We love our pet residents! We even have a dog wash!.