Live somewhere newer if you can
June 24, 2025 - Reseña de Apartments.com
I lived here for 3 years. Would reccomend a newer building if you have the option, as they have lots of maintenance issues here and are not good about fixing them. Expect to spend extra due to maintenance issues that are not fixed in a timely manner.
During summer and fall 2024 while I was a resident, I had to put in 5 tickets for issues with my air conditioning with it being totally not working during some of the hottest days of the year. They provided a portable AC for some of that time, but ...
that only cooled part of the apartment. When the 5th ticket was actioned, the maintenance team made a mistake which led to the heat running all day while I was at work and my coming home to a 91 degree apartment. This was not only uncomfortable, it ruined bottles of wine and melted chocolate I brought back from Europe to give out as gifts. It also used a significant amount of electricity, which the property manager was unwilling to provide any kind of compensation and was generally callous when discussing my HVAC. Other issues that led to me spending my own money included the refrigerator not cooling after multiple “fixes” didn’t work and the groceries within the fridge being destroyed multiple times. It would have been cheaper for them to just replace the fridge given the number of issues, which would have also given me a much better experience. When I finally moved out of my apartment, I was charged $134 for carpet damage and when I questioned this I was sent a photo of the carpet with a shadow cast over it and a small mark that did not indicate any kind of stain. This was clearly wear and tear from my 3 years of living there, but since losing money to their shoddy maintenance was not enough during my residency, I am also being robbed upon moving out. I wish I could have charged Saratoga Crossing for the damages when my property was destroyed and my electricity bill was up 30% due to 5 maintenance tickets not being actioned effectively.
Avoid living here if you can and find a newer building where you will not face so many maintenance issues.
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