Worst living experience
June 27, 2024 - Reseña de Apartments.com
Touring the apartment was fine, I put an application right away as it seemed like a good community, that was the beginning of the worst time of my life. Moving here has been a nightmare for my family. The management and overall experience have been disappointing with handling sensitive situations. We've faced safety issues and had trouble getting timely responses. I feel the complex could benefit from better management and more flexible policies, especially regarding safety. If you have kids, ...
consider this factor carefully. I wish someone had warned about what I was walking into but unfortunately for me it was too late. I’ve never felt more unsafe and hopeless in my life!! Nobody deserves this I wouldn’t wish this experience on anybody!
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Property Manager Responded
July 8, 2024
Thank you for taking the time to review our community. As management, we take all comments, positive and negative, very seriously. Our goal is to provide the finest customer service, and I am sorry that we have not met this goal for you. I assure you that your situation is not typical. I invite you to contact us personally to discuss your particular experience, so that a proper investigation into the issue may take place. We can be reached at 410-683-7000. Perhaps, with better understanding, we can change your mind about our community.
Max of 2. Pets allowed: Up to 2 Cats, 1 Cat and 1 Dog* (less than 50 lbs) or 1 Dog* (less than 50 lbs) only. A pet photo and vaccination records must be provided showing all shots and vaccines for the pets are current. Applicant/Resident must sign pet adden...