quality of building and service declining
June 29, 2026 - Reseña de Apartments.com
Quality of life in the past few months have gone completely down. The elevators are always broken and is a major inconvenience. You have to plan to leave early about 10 min just to allow for elevator wait time. Management cannot get the trash situation under control. Most of the building smells like trash almost becoming unbearable. They keep saying they are working on it but nothing changes. The dog owners are very inconsiderate and it is not uncommon to come across waste in the hallways ...
and elevators. If you decided to have family over it could cost you over $20 per person to park which is crazy considering there only about 30 spots to park as a guest for a whole building. They removed most of the friendly front desk staff and Also a new policy is they will not send your guests or deliveries up to your unit. Now they will not have a concierge during the day so you have to leave your home every time a guest comes or a delivery. The parking garage gates randomly go down which is a huge inconvenience. You pay so much for so many inconveniences but the biggest issue is the trash smell.
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Property Manager Responded
July 1, 2026
We are so sorry we did not meet your expectations. We’d love to make this situation right and provide a solution that will result in a more positive experience. We hope to hear from you soon.
Property Manager Responded
July 1, 2026
We appreciate your feedback and are sorry to hear about your recent experiences. We understand the importance of a comfortable living environment and are actively working to address the issues you've mentioned. Your concerns about the elevators, trash, and parking are important to us, and we are committed to finding solutions. Please contact our office at 1 404-445-7878 or skyhousebuckheadmgr@willowbridgepc.com so we can discuss your concerns further.
Sincerely,
The Skyhouse Buckhead Management Team
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