Jay S.’s Reviews
1.0 star rating
I have lived here almost 7 years and have had 5 different companies run this property, every time i hope things will get better, but just the opposite. the current ownership did a blind turnover without telling any residents. within 24 hours i was given notice i owed money and if i didn't pay it i would be fined or evicted. they never reviewed the information to verify its accuracy. i didn't owe the money.
they have repeatedly shut off power and water for entire
...days saying it was emergency work, when in reality they were making upgrades that we would be charged for and have to pay but will save them money... when COVID hit, and everyone was stuck at home, they tried to cut off water for the day. they have given 0 concessions for the residents during COVID unless it was mandated by law. and while you might never know of changes, as soon as they are no longer obligated, they will let you know.
i agreed to a $50 increase in rent, but i am paying over $200 a month more because when i agreed to renew, they were not upfront or transparent and had changed policies without notice and itemized amenities instead of including them in the price. so instead of only having a $50 increase in rent i am paying on average $200+. Almost all ammenities listed are not inclusive. new charges like mailbox rental, that replaced our business center, was originally ootional. you only can pay online, which you have to pay to set up and are charged to use. and when you go online to try and understand all your charges, there are over 20+ individual charges listed every month!!!
was charged for months features I didn't have. i am still waiting on my credit. where i have a problem is, how they are able to act without impunity or accountability. if they overcharge. i am still responsible for the entire amount. i cant omit the overcharges. i cant charge a $75 late fee for any delay in issuing a credit. or if maintenance request isn't done.
You have to continually follow up on requests to get completed. lightbulb and filters are free, but resident is expected to pick up and install. We have vaulted ceilings.
This property feels like a time share. They lure you in and then get you with hidden charges after you already committed.
Choose a complex that cares about their residents, is proud of their property and doesnt need to hide extra fees in the lease in order to attract residents.
Property Manager Responded