My roommate and I lived in Southfield for 4 years. They ignored ceiling issues through all of our leases even though it was documented with pictures and in email. They offered to let residents use deposit as rent credit without having to pay it back because of rent increases but upon moving out they considered things like painting as “damages” instead of normal wear and tear and charged double the deposit.(over 2,000 upon moving out) they also let us choose our accent wall color when we moved in,
...so this would need to be repainted anyway, but just know when you leave they’ll accuse you of damages for having to repaint this wall. Very dishonest. We included our laundry card and mail keys upon leaving and they charged us for the laundry card anyway, but somehow got the keys that were in the package together. They don’t answer phone calls and are not usually available to help tenants. Amenities are outdated and half the laundry room only works some of the time and it’s on you to call the help number if the machines aren’t working.
I’ve heard new ownership/management caused a lot of these issues. They offer to pay people for referrals of other tenants because they can’t get tenants to live there on their own. Ironically, if they just improved these conditions they wouldn’t have to bribe current tenants to bring new ones in. They also disabled google reviews because of bad ratings. Best of luck if you decide to try this place out.
