Our move in process was good with Melvenia and Kathie (who orchestrated our corporate lease/furniture and housewares rental). It took a few weeks and some extra calls/emails to get the complete package of our houseware rentals, but overall the move in was smooth. We moved in and the apartment looked like (fresh paint and new carpet) however things started to slowly fall apart. Paint chipping on the walls and on the bottom of the bathtub, we had the A/C leak and break twice which, the second
...time, took them two days and multiple phone calls to finally come fix it as promised.
Our kitchen sink sprung a leak, maintenance said they'd arrive in 20 minutes and we ended up calling them back 45 minutes later when they didn't show. The maintenance man asked me to leave the top part of door unlocked and they would could fix it after we left for work. Really anytime we call maintenance or have a scheduled visit they never show when they say. Lots of miscommunication/lack thereof. It's an older apartment complex, and things seem to just have patch-up work done and are not truly being fixed. The vinyl kitchen floor ripped just under the refrigerator and we were able to fix it (as we have since noticed other portions of the vinyl in kitchen and main entryway were fixed the same way) but Kenya (property manager) demanded it would still cost us $300 to have it fixed or she wouldn't process our transfer/move-out request.
As far as the complex it is kept fairly nice landscape-wise. However, within our first month here we've had two confirmed delivered packages disappear from our doorstep (no cameras in the main staircase areas and the main doors into the buildings are kept unlocked). At least the complex took action to prevent further stolen packages by offering them to be delivered to the main club house but still is frustrating to have them been stolen at all. Also it's inconvenient there are not laundry room facilities in every building as we were originally told. No dishwashers in unit either (as stated on website)
Day before move-out we come home after dinner to notice parts of the ceiling above our deck/patio door have literally fallen off, crumbled into pieces on the carpet.
My husband and I chose this complex because of price and convenience/location to work. However we are are moving out after 3 months. We do not recommend moving to this complex.
Max of 2.