Don't Believe the Description
November 22, 2024 - Reseña de Apartments.com
They claim in the listed features that the apartments have Vaulted Ceiling and Crown Molding but neither is true, it also lists features such as business center which is also not true. While it does have a pool, exercise room and club house they are only accessible during business hours and since they no longer have anyone in the office on weekends it pretty much renders those useless for most people. It was just recently sold to a new owner, an LLC. In the past 3 weeks they have changed the ...
acceptable payments 3 times, from not accepting personal checks to Only accepting payments thru the portal which not even acceptable at the time of the notice to accepting all prior forms of payment including checks. When I was finally able to access the portal the record on my payments was incorrect, even including an additional payment I never made. When I asked if a garage was available they couldn't seem to identify which were rented and had request that info from the tenants! And even thou I have been renting a carport in addition to apartment rent they show records of that rental or additional fee. We have not received a notice as yet to inform us if after hours emergency service, security patrol is to continue and list of numbers to call if so. So all in all the transition to new ownership was handled extremely poorly and does not bode well for what we can expect in the future from this management group.
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Property Manager Responded
April 1, 2026
Thank you for taking the time to share your feedback.
We understand how important clear communication and a smooth transition are for residents. Please note that the community is now under new management, and our team is focused on creating a more consistent, organized, and transparent experience moving forward.
We are actively working on improving communication, processes, and overall service to better support our residents.
In accordance with privacy and Fair Housing guidelines, we’re unable to address specific details here, but we would welcome the opportunity to connect with you directly.
If you are still part of the community or open to reconnecting, please feel free to reach out to our office at your convenience. We’re here to help.
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