I thoroughly researched apartments before landing at Spring Creek and I loved every day we were there. We lived in a second floor 2 bed/2 bath. After living here for three and a half years we moved on to start a family in a house. I'll give my take:
CONS (these are nitpicked)
-My sinks all seemed to have drainage issues even after maintenance cleaned them.
-The smoke alarms are over-sensitive. There is no way to turn off the alarm manually (per code).
-The maintenance staff doesn't usually
...have a professional appearance. High turnover and no uniform means you don't recognize who is showing up to enter your home.
-Some of the contractors that are hired seem to be second-rate. It took a crew ~1.5 months to fix a section of ~6 parking spaces in front of our building. Lawn maintenance crews often sit and smoke around the buildings.
-The mailboxes are fairly small and we often had crumpled or damaged packages that the post service stuffed into the box.
PROS
-These apartments are relatively new and they are beautiful. Big windows, lots of sunlight, clean appliances. The facility does a good job of turning over a polished living space.
-Attractive landscaping.
-The surrounding neighborhoods are beautiful and safe. Great running area.
-Our neighbors were all wonderful people. You don't have much control over this, but we got lucky. Every once in a while the whole building even got together for lunch or a movie.
-Thick walls? It was rare that I could hear our next door neighbors. I can't speak for what it's like to live under someone though.
-Utilities are a dream. Gas stove cooked perfectly. We rarely paid more than $25/month for gas and in the summer with running A/C non-stop our electric bill rarely topped $100. Trash at the end of the property can be a little unsightly and misused but it is so easy to throw things out and recycle.
-Parking spaces are huge and abundant.
-There are two workout spaces: one for weights and one for cardio. We used them daily. The cardio room is spacious and pleasant and rarely crowded. I don't think you'll find a better apartment workout space in the area.
-Maintenance always responded to requests within twelve hours of when I submitted them. They always got the job done and are pleasant people when you get the chance to talk to them.
-One of the best parts about Spring Creek was feeling like I could depend on the management. Suzanne is excellent at communicating and a joy to work with. I am grateful for her hard work.
Property Manager Responded