Caution - rent anywhere else
March 6, 2025 - Reseña de Apartments.com
They only care about getting your money. The moment you tell them you are not renewing your lease they start to charge your "account" with fees, as soon as you move out you really get hit with charges. Literally anywhere else is a better option!
Property Manager Responded
March 11, 2025
Hi there,
Thank you for sharing your feedback. We're truly sorry to hear that your move-out experience was not as smooth as we'd hoped, and we apologize for any frustration caused by the fees associated with your move. We understand how important it is to feel that the process is clear and fair.
At Springs at Knapp's Crossing, we strive to ensure that all charges are fully transparent and in line with the terms of your lease agreement. However, we're more than happy to review any charges with you to ensure everything is accurate. Please feel free to reach out to our team directly at 616-523-3312 so we can look into this further and work toward a resolution.
We value your feedback and are committed to improving our residents' experiences.
Your Springs at Knapp's Crossing Team
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